How It Works
One handoff. One partner. One clean process.
Your store does what it already does well. Pot on the Spot picks up at the counter and carries the order through verification and handoff.
- 01
Customer Orders
Your customer places an eligible order through the approved ordering process.
- 02
Your Store Prepares It
The retailer processes and prepares the order.
- 03
POTS Takes Over Delivery
Pot on the Spot coordinates the approved last-mile delivery operation.
- 04
Customer Receives It
Required customer verification and delivery procedures are completed.
- 05
You Keep Growing
Your store has a delivery channel without operating an internal delivery department.
Launch Sequence
What onboarding looks like
Step 1
Talk With Us
A short conversation about your store, market and goals.
Step 2
Build Your Delivery Plan
Territory, schedule, volume expectations and service level.
Step 3
Complete Partner Setup
Pot on the Spot handles the operational and documentation work.
Step 4
Run Test Deliveries
Controlled runs to confirm the process fits your store.
Step 5
Launch
Delivery goes live in your approved territory.
Inside The Operation
The standards each delivery follows
Discreet Operations
Deliveries are handled quietly and without drawing attention to the customer or the product.
Professional Personnel
Delivery staff are trained, briefed and accountable to documented expectations.
Controlled Product Handling
Orders stay sealed and accounted for from the retailer's counter to the customer.
Customer Verification
Every delivery includes the required verification before a product changes hands.
Documented Delivery Workflows
Each step follows a written procedure so outcomes are consistent and reviewable.
Failed-Delivery Procedures
When a delivery cannot be completed, a defined process governs what happens next.
Services are offered only as authorized by applicable licenses, approvals and regulations.