Safety
Quiet, professional, documented
A delivery that nobody notices is a delivery that went right. Our standards exist to protect your customer, your license and the people doing the work.
Discretion By Default
Unmarked vehicles. No branding at the door. Sealed orders that stay accounted for from your counter to the customer's hand. Nothing about a POTS delivery announces what it is.
Operating Principles
Eight standards, every delivery
Discreet Operations
Deliveries are handled quietly and without drawing attention to the customer or the product.
Professional Personnel
Delivery staff are trained, briefed and accountable to documented expectations.
Controlled Product Handling
Orders stay sealed and accounted for from the retailer's counter to the customer.
Customer Verification
Every delivery includes the required verification before a product changes hands.
Documented Delivery Workflows
Each step follows a written procedure so outcomes are consistent and reviewable.
Failed-Delivery Procedures
When a delivery cannot be completed, a defined process governs what happens next.
Incident Response
Clear escalation paths so the retailer is informed and the situation is handled properly.
Driver Safety
Operating practices are designed to protect the people doing the work.
Services are offered only as authorized by applicable licenses, approvals and regulations.