Winter is not an exception here
In Minnesota, winter is a large share of the operating year. A delivery plan that assumes clear roads is a plan that fails for months at a time.
Snow events change drive times, parking, doorstep access and driver safety all at once.
What good winter planning looks like
Wider delivery windows during weather events, clear communication to customers before a delay becomes a complaint, and defined procedures when a delivery cannot be safely completed.
The upside
Winter is also when delivery is most valuable to customers. Stores that operate it reliably in bad weather build the channel fastest.